FAQs

After booking you’ll receive a detail email about your booking and your tour from us.

If you need to make any changes to your booking – such as removing a participant, changing the tour date or time, or editing your contact information, please contact Anh Viet Tourist via phone, Live Chat, or email.
If you simply need to change your contact information, we’ll be able to take care of that for you ourselves right away!
Please note that some venues/local suppliers cannot accept cancellations or date/time changes for a booking that has already been confirmed. Any non-standard refund or cancellation policies from the tour operator are stated on the tour page.

Our website takes every precaution to protect your information. When you submit sensitive information via the website/email system, your information is protected both online and off-line. When our registration/reservation form asks you to enter sensitive information (such as your credit card number), that information is encrypted and protected with the best encryption software in the industry – SSL. Our SSL technology is the most advanced 128 bit encryption. We use a credit card processing company to bill users for purchases and services. These companies do not retain share, store or use personally identifiable information for any secondary purposes. Our website will only disclose personally identifiable information when required to by law.

You can check the bus stop and direction from your location to our bus stop in here

Yes. Anh Viet Tourist using Paypal payment – the best secure online payment in the world, your payment information is encrypted, you are secured against fraud, and you can make date changes or early cancellations at no cost, please see our Cancellation Policy here
Please note that your credit card/PayPal account will be charged up on booking. If the local tour operator does not accept your booking, the charged amount will be credited back to the account from which the charge was drawn.

Rất tiếc, mục này chỉ tồn tại ở Tiếng Anh (Mỹ).

Our website takes every precaution to protect your information. When you submit sensitive information via the website/email system, your information is protected both online and off-line. When our registration/reservation form asks you to enter sensitive information (such as your credit card number), that information is encrypted and protected with the best encryption software in the industry – SSL. Our SSL technology is the most advanced 128 bit encryption. We use a credit card processing company to bill users for purchases and services. These companies do not retain share, store or use personally identifiable information for any secondary purposes. Our website will only disclose personally identifiable information when required to by law.

If you need to make any changes to your booking – such as removing a participant, changing the tour date or time, or editing your contact information, please contact Anh Viet Tourist via phone, Live Chat, or email.
If you simply need to change your contact information, we’ll be able to take care of that for you ourselves right away!
Please note that some venues/local suppliers cannot accept cancellations or date/time changes for a booking that has already been confirmed. Any non-standard refund or cancellation policies from the tour operator are stated on the tour page.